english english
Fancy Gold World Fancy Gold World
Cancel
Expand Menu
0
Sign in
Sign up
0 My cart ₹0.00
Shopping cart
Cart

Your Cart is Empty!

Click to view

Terms and Condition

Terms and Conditions for Guarantee on Ornaments 

Welcome to fancy gold world. Please read these terms and conditions carefully before purchasing any ornaments with a guarantee. By making a purchase, you agree to the following terms:

1. Guarantee Coverage

  • The guarantee applies only to items clearly marked as "Guaranteed" on our website.
  • The guarantee covers manufacturing defects such as tarnishing, broken clasps, or missing stones due to normal use.

2. Exclusions

The guarantee does not cover:

  • Damage caused by misuse, accidents, or negligence.
  • Normal wear and tear (e.g., minor scratches).
  • Alterations or repairs made by third parties.

3. Duration

  • The guarantee period is clearly mentioned on the product page (e.g., 1 year, 2 years).
  • The guarantee period starts from the date of purchase.

4. Claim Process

To make a claim:

  1. Contact our customer service team at [Insert Contact Info].
  2. Provide proof of purchase and a detailed description of the issue.
  3. If requested, send the product to our address for inspection.

5. Resolution

  • If the claim is valid, we will:
    • Repair the item free of charge.
    • Replace the item if repair is not possible.
    • Offer a refund only if repair or replacement is not feasible.
  • We aim to resolve claims within [Insert Timeframe, e.g., 14 days].

6. Shipping for Claims

  • The customer is responsible for shipping costs to send the item for inspection.
  • We will cover the cost of shipping repaired or replaced items back to the customer.

7. Ownership of Replaced Items

  • Replaced items or components become the property of the company.

8. Limitation of Liability

  • Our guarantee is limited to the value of the product at the time of purchase.
  • We are not liable for indirect or consequential damages.

9. Changes to the Guarantee Policy

  • We reserve the right to update these terms at any time.
  • Changes will not affect guarantees for products purchased before the update.

For any questions or concerns, please contact us at [Insert Contact Details]. Thank you for shopping with us!tions